FAIR PRICING GUARANTEE

Price Match Guarantee

Found a lower advertised price on an identical or comparable custom LED neon sign? Submit the competitor details below and our team will review your request.

1. Share Competitor Link

Provide a direct link to the competitor's product along with the offered price, dimensions, and specifications.

2. Quality & Spec Review

Our specialists verify build materials, LED density, acrylic backing, safety certifications, and warranty coverage.

3. Dedicated Decision

Within 1–2 business days, we will email you with our decision and an exclusive offer or matched pricing where eligible.

Submit Price Match Request

Please fill out the form below with the competing offer information.

1. Contact Information
2. Product & Competitor Information
Describe what sign you are building or interested in purchasing from us.
Must be a live, publicly accessible product or quote link (http:// or https://).
Upload screenshot of checkout or quote (PNG, JPG, WEBP, GIF, PDF — max 10MB).

Price Match Policy: Submitting a request does not automatically guarantee a price reduction or change our standard pricing. All requests are subject to manual verification against our craftsmanship standards, material thickness, LED safety standards, and warranty terms. We reserve the right to decline unmatched or non-genuine offers.

Frequently Asked Questions

What products are eligible for Price Match?

We match custom LED neon signs of equivalent or identical size, font complexity, silicone tubing quality, and acrylic backing thickness (minimum 5mm high-grade cast acrylic). The competing item must be currently available for purchase online.

Does the price comparison include shipping?

Yes. We compare the total landed cost including standard courier shipping, power supply adapter, and dimming remote controller to ensure a true like-for-like comparison.

How quickly will I receive an answer?

Our pricing specialists evaluate all submissions within 1 to 2 business days. If approved, we will send you a personalized checkout link or discount code reflecting the matched price.